Choosing Police Emergency Communications Officer (PECO) as a profession means that you enjoy a fast-paced, exciting environment in which to work. Many times, PECOs are the first to speak with a citizen during an emergency, and must provide accurate information to the citizen and relay the information to the responding police officer. Assertiveness, as well as sensitivity to the needs of the public, is critical to ensure appropriate information is gathered and transmitted according to the situation. All PECOs are cross-trained in call taking and the dispatching of officers to calls for service. There are also a wide variety of duties within the Communications Unit of JSO to develop a well-rounded career such as 9-1-1 Call Taker and Dispatcher positions.
Are you interested in joining our team? Please click here to apply! A member of our recruitment team will be in touch.
Additional Information: Benefits | Qualifications | Salary
Please watch this video to learn more about being a Police Emergency Communications Officer for the Jacksonville Sheriff's Office.
QUALIFICATIONS
- Be at least 18-years of age
- Must type at least 35 words per minute
- A High School diploma or GED equivalent preferred
- Must be able to work shifts including days, nights, holidays and weekends
- NOT HAVE TATTOOS above the collarbone (e.g., neck, face, or behind the ear) or below the wrist (e.g., hands, fingers).
IN ADDITION, t
he following areas may result in applicants being suspended from the hiring process: credit history including bankruptcy and collections; past drug use; inappropriate social media; d
riving history, work history; criminal activity and associations with known criminals; and inappropriate tattoos.
There are promotional opportunities within the emergency communications environment through Civil Service exams.
These positions offer participants the option to be training coordinators, as well as shift and squad managers. They work to provide premier customer service for the citizens of Jacksonville through call monitoring, surveys, and development of their assigned personnel.
Choosing a career as a Police Emergency Communications Officer means that you will have opportunities to learn about and use the latest equipment, provide a tremendous service to the officers and citizens of Jacksonville, and work in an ever-changing environment dedicated to customer service. Lives depend on the service that our PECOs provide.
Becoming a Police Emergency Communications Officer is a terrific opportunity for people starting their career in law enforcement.
Are you interested in joining our team? Please click here to apply! A member of our recruitment team will be in touch.
SALARY
New hire Police Emergency Communications Officers receive a starting salary of $44,000 annually. After the successful completion of one year probation a PECO receives a 5% pay increase. Upon reaching three years seniority PECOs shall receive an 8% pay increase.
*Salary subject to change due to negotiations.
BENEFITS
The Consolidated City of Jacksonville and the Jacksonville Sheriff's Office are Equal Opportunity / Equal Access Employers. To read the Mayor's Statement please click here. For more information about Equal Employment Opportunity, visit www.dol.gov/dol/topic/discrimination/ or www.eeoc.gov.
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