Community Service Officers (CSOs) are traditionally applicants who are looking towards law enforcement as a viable career path, and waiting to meet the requirements to apply to the Police Academy.

The CSO program allows the employee to gain valuable, practical experience, while earning a salary.

Are you interested in joining our team? Please click here to apply! A member of our recruitment team will be in touch.   

Additional Information:  Benefits  | Opportunities Available | Physical Abilities Test | Qualifications | Salary

OPPORTUNITIES AVAILABLE

Community Service Officers will gain experience by serving as a force multiplier and performing the following services:

• Assisting with searches;
• Investigating traffic crashes;
• Preparing and issuing Uniform Traffic Citations for non-criminal violations;
• Responding to and handling abandoned vehicles;
• Assisting and transporting stranded motorists;
• Performing traffic related duties;
• Responding to illegally parked cars;
• Handling substation duties;
• Acting as Crossing Guards;
• ​and handling special events where large crowds and traffic issues may cause a problem

QUALIFICATIONS

• Be at least 18-years of age
• Must possess a valid driver’s license in your state of residence
• Applicants must have a High School diploma or GED equivalent (official transcripts required)
• Must be able to lift up to 50 lbs.
• Be in good physical condition
• Be of good moral character
• TATTOOS:  
  • Tattoos are NOT permitted on the face or neck (if visible while wearing a collared shirt).
  • One visible tattoo on each hand, not to exceed one inch in measurement in all directions is permitted. 
  • One ring band tattoo is permitted on each hand.
  • Tattoos behind the ear cannot exceed one inch in measurement in all directions and cannot extend forward of the ear lobe. 
  • Any visible tattoo (e.g., on the hand, behind the ear) will not be permitted if deemed unacceptable.
• NOT HAVE received a dishonorable discharge from any of the Armed Forces
• NOT HAVE been convicted of any felony
• NOT HAVE been convicted of a misdemeanor involving false statement, perjury or domestic violence
• IN ADDITION, the following areas may result in applicants being suspended from the hiring process: credit history including bankruptcy and collections; past drug use; inappropriate social media; driving history, work history; criminal activity and associations with known criminals; and inappropriate tattoos.

Becoming a Community Service Officer is a terrific opportunity for people starting their career in law enforcement.

If launching a career with great responsibility, many challenges, and serving your community appeals to you, then we have the job for you as a CSO.

Are you interested in joining our team? Please click here to apply! A member of our recruitment team will be in touch.

INFORMATION ABOUT THE PHYSICAL ABILITIES TEST

• Fitness Training Guide "Before the Academy"

SALARY

• While going to the Academy and during the Field Training Program: $37,822.50 annually ($1,454.71 bi-weekly)
• After a probationary period: $39,713.62 annually ($1,527.44 bi-weekly)

*All salaries listed above are effective October 1, 2023. Paycheck calculations are based on 26 pay periods and before any taxes or deductions.  These base salaries increase in accordance with applicable collective bargaining agreements.

BENEFITS

• 160 hours of Paid time off (Annual Leave)
• 12 paid holidays
• 1 personal leave day 
• Defined Contribution (DC) Plan – 401(a)
  • 8% from employee
  • City of Jacksonville contributes an additional 12% (150% match)
  • Total: $7,564 est. contribution per year
• Medical / Dental / Vision plans
• Employee Life Insurance
• Paid Parental Leave
• Take Home Vehicle
• 240 hours per year for Military Leave