The Jacksonville Sheriff’s Office uses police zones to help improve response times to calls for service, help patrol officers become more familiar with that area of the community, and help connect officers with citizens and businesses owners in their zones.
Duval County, Florida is comprised of six patrol zones not including the beaches where calls for service are handled by their local police departments. Each zone is broken down into sectors and sub-sectors to easily navigate and find neighborhoods within the community. If you are not sure of what zone your neighborhood is in JSO provides a mapping tool to help locate your zone. Why is this important? It helps you get involved with events in your area such as Sheriff’s Watch meetings and Crime Prevention Walks.
In this section you will learn about the six zone substations and ways you can get involved in your neighborhood.
Patrol Zones:
*If you need police services, do not use the zone email addresses on this page. Please call 9-1-1 (TTY Services Available) or for a non-emergency please call 904.630.0500.
You can go to a patrol substation for most-non emergency police services such as obtaining a police report.
Patrol Zone 1 Substation (Downtown / Springfield / Eastside):
Zone Commander: Assistant Chief Jimmy Judge
Located at: Gateway Town Center
5258-13 Norwood Avenue, Jacksonville, FL 32208
Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone: 904.924.5361
Fax: 904.924.5371
JSOZone1@jaxsheriff.org
Patrol Zone 2 Substation (Arlington / Intracoastal West):

Zone Commander: Assistant Chief Elizabeth Kenny
Located at: Regency Square Mall
9501 Arlington Expressway, Jacksonville, FL 32225
Hours: 8 a.m. to 5 p.m., Monday – Friday
904.726.5100
Fax: 904.726.5103
JSOZone2@jaxsheriff.org
Patrol Zone 3 Substation (Southside / Mandarin / San Marco):

Zone Commander: Assistant Chief Jennifer Short
Located off of Prominence Parkway
8875 Liberty Ridge Drive, Suite 110, Jacksonville, FL 32256
Hours: 8 a.m. to 5 p.m., Monday – Friday
904.538.9902
Fax: 904.538.9760
JSOZone3@jaxsheriff.org
Patrol Zone 4 Substation (Riverside / Avondale / Ortega / Westside):

Zone Commander: Assistant Chief Mike Johnson
Located at: Cedar Hills Shopping Center
3726 Blanding Boulevard, Jacksonville, FL 32210
Hours: 8 a.m. to 5 p.m., Monday - Friday
904.573.3165
Fax: 904.573.3174
JSOZone4@jaxsheriff.org
Patrol Zone 5 Substation (Northwest / New Town / Baldwin):

Zone Commander: Assistant Chief Deloris O’Neal
Located at: Edward Waters College
1767 Kings Road, Jacksonville, FL 32209
Hours: 8 a.m. to 5 p.m., Monday – Friday
904.470.8900
Fax: 904.384.8610
JSOZone5@jaxsheriff.org
Patrol Zone 6 (Northside / San Mateo / Oceanway):

Zone Commander: Assistant Chief Greg Burton
Located at: Highland Square Shopping Center
936 Dunn Avenue, Jacksonville, FL 32218
Hours: 8 a.m. to 5 p.m., Monday - Friday
904.696.4335
Fax: 904.696.4339
JSOZone6@jaxsheriff.org
Community Engagement Opportunities
The men and women of the Jacksonville Sheriff’s Office are committed to building relationships with members of the community whether that happens at an event such as “Coffee With a Cop” or at a Sheriff’s Watch meeting in a relaxed environment. These are encounters where information is exchanged and trust is built. There is a handful of ways to get involved » Sheriff’s Watch – Community Engagement.